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24/7 Dedicated Customer Support
8 The Green
STE A Dover
DE 19901, United States
Monday — Saturday: 9AM — 5PM
1I just bought a hosting plan. Now what?
The first step is to activate your account. Just go to www.cloudcanyon.net/clients/ and Login using "Account => Login" option to manage your account with us. You’ll be asked to enter your Registered Email ID and password. Once you’re logged in, you’ll see a list of products which you have ordered. If you are yet to place any order, then you can place an order for the shared hosting from our website and after we setup your order, we’ll send you an email with all of the account details. If you have any queries/concerns, you can always contact our 24x7 support.
2Do I need to have expert design skills to launch a site?
No, we have a site builder which is easy to operate and you can build your your website using it. There are massive free site builder templates that you can choose from.
3How long does it take to activate a VPS?
Once you order the VPS, It take practically few minutes to set it up. It is a entirely automated process, once the invoice associated with the VPS is paid the VPS activation process starts.
4Do you offer Managed Services?
Yes we do provide managed support, in fact, our whole hosting infrastructure is fully managed. Pick up any hosting plan you need and we are there for you, even for the dedicated servers.
5What if I break/corrupt my VPS server?
Our virtualization technology doesn't allow you to break your VPS, but on deleting some important files, the OS might get corrupted. You can quickly restore it from your recent backup or rebuild it with a clean installation.